FREQUENTLY ASKED QUESTIONS
Where is Cynthia's Treats located?
Cynthia's Treats is located right here! Yes, you order right here online. All the delicious & nutritious treats are made to order in a commercial kitchen, and delivered directly to your home/office, or shipped anywhere to the 48 contiguous states.
How do I place an order?
For a standard order, simply click on the image of the treat you would like to order and a window will pop-up with ordering information. For custom orders and catered affairs, please use our Online Ordering form.
How far in advance should I order Cynthia's Treats baked good-for-you goodies?
For orders to be shipped, we require the order be placed a minimum of 2 weeks in advance of the ship date. We require 3 weeks notice for orders with custom fondant decorations, and 1 month minimum notice for catered affairs.
Do you deliver?
We offer local delivery. Delivery fee is $2.00 per mile, one way, Monday - Friday, and $3.00 Saturday and Sunday.
Is Cynthia's Treats a good choice for diabetics?
Yes. Because stevia adds sweetness without extra calories and does not have a significant impact on blood sugar, it’s earned a reputation for being a safe sugar alternative for people with diabetes. Sugar is only one type of carbohydrate, and since the total amount of carbohydrates you eat affects blood glucose levels more than what type, Cynthia's Treats further reduced carbohydrates and increased dietary fiber by replacing 50% of the unbleached all purpose flour with 100% whole wheat flour, and replacing butter with unsweetened applesauce.
Do you bake with nuts?
We do bake with a variety of nuts and nut products. Although we are very careful, we cannot guarantee there will be no cross-contamination, and recommend that people with severe nut allergies err on the side of caution and not consume our baked treats.
Do your products contain any GMO ingredients?
We use only the highest quality ingredients such as Nielsen-Massey Madagascar Bourbon Vanilla, Belgian chocolate, Scharffen Berger 100% natural unsweetened cocoa, and unsweetened fruit purées in place of butter (we never use hydrogenated oils or shortenings). We locally source our ingredients, such as eggs and dairy products, whenever possible
Cynthia's Treats bakes in small batches and handcrafts from start to finish. We individually scoop each and every cupcake, and hand-roll each and every cookie. All of our baked goods are hand-decorated and frosted.
What does "Where delicious meets nutritious" mean?
Being a diabetic, Cynthia worked hard to carefully replace traditional ingredients--butter, sugar, and oil--with healthier alternatives, while maintaining a similar taste and texture to full fat versions. She took healthifyng her baked treats a step further by consciously reducing carbs, fat, and empty calories.
The result, good-for-you goodies that are full of flavor, higher in fiber and nutrients. Being diagnosed with diabetes wasn't going stop Cynthia from enjoying a great cupcake or cookie, it just challenged her to develop healthier ones.
Do you ship your baked treats?
Yes, we ship nationwide to the 48 contiguous states. See our Shipping Policies.
What is your return/refund policy?
We do not accept returns or issue refunds. Once your order leaves our bakery, it is in our carrier's hands. Refunds will not be given for shipping delays due to weather conditions, package refusal or incomplete/ incorrect addresses. However, we want all customers to be 100% satisfied with their Cynthia's Treats experience. If for some reason you are unsatisfied, please contact us within 24 hours of your purchase and we will do our best to address your concern.